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questions

 

Q: I ordered clear acrylic and received blue. 

A: We place a blue protective covering on all of our products so that they arrive in pristine conditions during the shipping process. 

 

Q: How can I take the blue plastic off?


A: Using a razor blade, lift one corner of the acrylic very carefully as to not scratch the surface and simply peel off the lifted plastic. 

 

Q: How long does it take for my order to ship?

A: Once an order is placed, it is shipped within 24 hours. 

 

Q: How long will my order take to arrive?

A: We use priority shipping which normally takes 2-5 days. 

 

Q: Can I place a custom order?

A: We can make any shape, size, thickness and color design that you would like!

 

Q: Can I combine designs?

A: Absolutely, just let us know which designs you are interested in and we´ll make a custom package for you. 

 

Q: What is the minimum for an order?

A : Our minimum for orders is 25 units. 

 

 

Q: Why am I getting an email with a  link to download .svg files ?

A : Once you purchase our products, you will receive and automatic email with a downloadable link for .svg files. The .svg files are digital files in the shape of the acrylic you purchased in the event you want to do monograms /vinyls overtop of the acrylic.These files are used in different vinyl cutting machines such as Silhouette or Cricut.